MARCHETTI ASSISTANCE

Shipping Policy

 

Carefully prepared, beautifully delivered.

Every Marchetti piece is carefully processed and prepared before shipment. Once your order has been dispatched, you will receive a confirmation email with tracking details.

 

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Processing Time

Orders are processed within 2–5 business days after payment confirmation.

During high-demand periods, processing may take slightly longer, but we always aim to prepare your order as quickly as possible.

 

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Shipping Time

Estimated delivery time is usually 5–7 business days, depending on your location and the shipping carrier.

Please note that delivery times are estimates and may vary due to customs, holidays, or carrier delays.

 

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Tracking Your Order

 

Once your order has shipped, tracking information will be sent to the email address used at checkout.

Please allow 2–5 business days for tracking updates to appear after dispatch.

 

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International Shipping

We ship internationally to selected countries.

International orders may be subject to customs inspections or import duties depending on the destination country. These fees, if applicable, are the responsibility of the customer.

 

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Incorrect Shipping Information

Please make sure your shipping details are correct before placing your order.

Marchetti Moissanite is not responsible for delays or lost packages caused by incorrect or incomplete shipping addresses.

 

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Lost or Delayed Packages

If your package is significantly delayed, please contact us and we will assist you with tracking the order.

For support, email us at:

support@marchettimoissanite.com

Please include your order number and the email used at checkout.